About Data Center
Data Center (DC), a collection of well protected Server Room(s) and Wiring Closets, is one of the major core operation setup of OUHK. It is running at 7 x 24 and unmanned mode. DC supports ALL IT activities of OUHK by providing a secure area to house all the servers.
OUHK has setup 3 DCs in the following campuses: Main Campus (MC), Jockey Club Campus (JCC) and Kwai Hing Campus (KHC), they are connected via delegated network with the MC as the central hub set.
Each year, a drill is carried out for selected DC in order to fulfill the requirement of IT Audit. All or part of the IT services will be affected depending on the location of the drill and announcement will be posted in advance. All important data and servers should be kept in OUHK DC for proper management and information security protection. System and data owners should make requests to ITU for installing new servers and relocating existing servers.
The Followings are the environment control/setup:
Only authorized person is allowed to enter and work inside the DC. Special approval from Director (IT) is required for any site visit by non-IT work related personnel.
Handling of Exceptional Case
In case of any abnormal situation found at the server side, we will disconnect the network or the power to the problem server without advance notice or the system administrator’s consent if it is believed that other IT device / resource has been affected.
Followings are some examples of abnormal situation.
Information Technology Unit ( firstname.lastname@example.org )
Modified Date: Mar 21, 2019